At GlimHub, we strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, please review our Refund & Cancellation Policy below.

1. Order Cancellation Policy

• Before Shipment: You may cancel your order within [mention hours, e.g., 12 hours] of placing it. Please contact us immediately at [Your Email] for cancellation requests.
• After Shipment: Once the order has been shipped, cancellation is not possible. However, you may request a return after receiving the product (refer to the Return Policy below).

2. Return & Refund Policy

We accept returns only under the following conditions:

Eligibility for Returns:

• The item must be unused, in its original packaging, and returned within [mention return period, e.g., 7 days] of delivery.
• Returns are accepted only for damaged, defective, or incorrect items.
• Personalized or custom-made items cannot be returned unless they arrive damaged or defective.

Return Process:

1. Contact Us: Email us at [Your Email] with your order details and reason for return.
2. Approval & Instructions: If your return is approved, we will provide further instructions.
3. Return Shipping: Customers are responsible for return shipping charges unless the return is due to a defective or incorrect item.
4. Inspection & Refund: Once we receive the item, we will inspect it and process the refund within [mention timeframe, e.g., 5-7 business days].

Refund Processing:

• Approved refunds will be credited back to the original payment method.
• Shipping charges (if applicable) are non-refundable.
• If you do not receive your refund within the stated time, please check with your bank before contacting us.

3. Non-Refundable Items

The following items are not eligible for returns or refunds:

• Custom or personalized products.
• Items purchased on sale or with promotional discounts.
• Products returned without prior approval or not in original condition.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please:

• Contact us at [Your Email] within [mention timeframe, e.g., 48 hours] of delivery.
• Provide clear images of the product and packaging for verification.
• Upon approval, we will offer a replacement or full refund, depending on availability.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account and payment method used.
• Contact your bank or card provider, as processing times may vary.
• If you still have issues, contact us at [Your Email].

6. Contact Us

For refund and cancellation inquiries, reach out to us at:

📧 Email: [Your Email]
📍 Address: [Your Business Address]